Vitality Bowls lacks energy Small portions, big prices and poor service

Although Vitality Bowls has quality food items, the high prices do not match up. This wouldn’t be my first stop for a healthy snack.
Rating: C
Photo Credit: Maggie Shepard

4870 Blue Diamond Rd
Ste 150.
Las Vegas, NV 89139
Mon – Sat 9:00 AM – 8:00 PM
Sunday 10:00 AM – 6:00 PM

Craving acai bowls, my family and I visited Vitality Bowls because we wanted to give the shop a try due to the proximity and location. The company started in California six years ago and now has over 40 locations across the United States. The mission of Vitality Bowls is to bring “healthy, safe food alternatives” into their cafes.

We walked in a few hours before closing and noticed we were the only ones there. A worker who was in the back came to greet us and then left through the kitchen doors. Unfortunately, the workers didn’t really live up to our expectations in terms of customer service. 

Typically when I go to a new place, the employees offer their expertise on the menu which I appreciate. In that situation I would have been fine with them going back to whatever they were doing, as long as they were able to answer my questions and help me with my order – which they didn’t.

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We ended up ordering a Breakfast Bowl ($6.99) and a Dessert Bowl ($6.99). Sadly, the portions we received were much smaller than anticipated. Our ‘bowls’ were actually just what seemed to be small cups and we felt mislead.

Tastewise, the base for both items was made of coconut milk and acai, which was yummy. Prior to ordering, I had imagined sweet flavors with lots with lots of crunchy granola and a variety of fresh fruit. Unfortunately, they only included a limited amount of strawberries, bananas and chocolate chips, which I didn’t like.

In comparison to other cafes that offer acai bowls, Vitality Bowl doesn’t compare because the service and hospitality was sub par, failing to clarify our questions or confusion. The market for super-food meals is pricey and Vitality Bowls was no exception. Overall, I wouldn’t recommend this place over other local super-food cafes such as Fruits and Roots because it’s not worth it.

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